Terms and Conditions
Everything you need to know to rent a vehicle with peace of mind.
Welcome to Location Auto Morocco. These General Conditions apply to all vehicle rentals made in our agencies or via our online platform. By making a booking, you fully accept these conditions.
1. Rental Requirements
To rent a vehicle at Location Auto Morocco, the main driver and any additional driver must meet the following requirements:
- Be at least 21 years old. (Note: A "young driver" surcharge may apply for renters under 25).
- Hold a valid driver's license for more than one year (1 year minimum).
- Present a valid ID (National Identity Card for residents, or Passport for foreigners).
2. Payment and Deposit
Payment of the estimated rental amount is required when picking up the vehicle. In addition, a deposit (deductible) is mandatory at pick-up. This deposit must be made by credit card (in the main driver's name). The amount is blocked (pre-authorization) on your credit card and depends on the rented vehicle's category. The deposit is refunded at the end of the rental if no damage or failure is noted.
3. Insurance
All our vehicles are rented with comprehensive insurance including a deductible.
- Basic insurance: Covers civil liability, fire and theft of the vehicle with a deductible remaining at your expense in the event of an at-fault accident or without an identified third party.
- Deductible waiver options: We offer complementary insurance at the counter to partially or totally reduce (zero deductible) your financial responsibility in case of an accident.
Note: Damage to tires, rims, underbody, or loss of keys are generally not covered by basic insurance.
4. Vehicle Return
The renter agrees to return the vehicle to the agreed agency, on the dates and times specified in the contract. The vehicle must be returned with the same fuel level as at pick-up. Otherwise, the missing fuel will be billed at the current rate plus a refueling service fee.
A delay of more than 2 hours upon return will result in the billing of an additional rental day.